Contact Us

Have a question about a piece, an order, sizing, or anything else? We're here.

Customer Care

Email: alexmtzo571@gmail.com
Response time: Within 24 hours, Monday–Friday
Languages: English, Español

Before You Email

You may find your answer faster in one of these pages:

• Shipping & Returns — delivery times, return windows, exchange process
• GRA Certification — how to read your certificate, what it covers
• About Stella Nera — our story, why moissanite, what to expect

Wholesale & Partnerships

Interested in stocking Stella Nera or collaborating? Reach out at the email above with the subject line "Wholesale" or "Partnership" and we'll get back to you within 48 hours.

Press & Editorial

For press inquiries, samples, or editorial features, email us with the subject line "Press".